Kramer Ltd. Selects TECSYS
DATE: 2009-11-02
SOURCE: Becki Schultz - Communications Associate
Kramer Ltd., Saskatchewan’s Caterpillar® dealer, Selects TECSYS to Enable Highest Level of Customer Service
MONTREAL, November 19, 2009 - TECSYS Inc. (TSX: TCS), an industry-leading supply chain management software company, announced today that Kramer Ltd., the exclusive Caterpillar dealer for the province of Saskatchewan, has selected TECSYS’ warehouse management software (WMS) solutions to efficiently manage their warehouse operations and improve service to their customers across the province. With the addition of Kramer, TECSYS tops 20% market share of North American Caterpillar dealers.
Kramer has experienced unprecedented growth over the past 5 years. As Saskatchewan’s Caterpillar dealer since 1944, the family-owned & operated business serves the industries of road building, mining, oil and natural gas, forestry, electrical power generation, material handling and agriculture. The Company’s customers range from major multi-national corporations and family-run construction companies to family-owned and operated farms. Backed by its 400 experienced employees, Kramer currently operates seven complete parts, sales and service facilities across the province, as well as Kramer Rents – The Cat® Rental Store.
Kramer is committed to service excellence. Management wanted to go beyond their current level of customer service and launched an initiative to search for a warehouse management system to significantly improve their warehouse operations. Following Kramer’s participation in TECSYS’ Caterpillar Dealer Advisory Group and Software Summit, as well as a conversation with Warren Cat and a visit to Milton Cat - both of whom are TECSYS customers - Kramer decided in favour of TECSYS.
“Watching TECSYS’ warehouse management system running at Milton...it was like poetry in motion,” says Kramer Operations Manager Dwayne Fortney. “With TECSYS, Milton paved the way for us [Cat dealers] to move to a new level of efficiency and customer service. Improving order accuracy and parts fulfilment will allow us to not only meet but surpass our customers’ expectations. “Excellence in Support” is our mantra at Kramer. With TECSYS’ software, our parts warehouses will be even more efficient.”
With TECSYS warehouse management system, Kramer will improve turnaround of its 100+ orders per day and do more with less. By improving efficiency without adding space to their 20,000 square foot parts centre, Kramer will minimize errors and ensure order accuracy and delivery while achieving the highest level of customer satisfaction.
TECSYS' Elite Series WMS is one of the very few software products on the market that is interfaced to Caterpillar's DBS (Dealer Business System). In addition to its feature-rich WMS functionality, it has such exclusive capabilities as Caterpillar-supplied bar codes, cubic dimension for Caterpillar parts, Self-Service Kiosk, Transportation Management System (TMS), eTrac's powerful Proof-Of-Delivery and event tracking application, and real-time visibility throughout the Dealers’ distribution process.
About Kramer Ltd.
The family-owned & operated business of Kramer Ltd. has been the Caterpillar dealer for the province of Saskatchewan since 1944. Kramer operates complete parts, sales & service facilities in Regina, Saskatoon, Tisdale, Estevan, Swift Current, Kindersley and North Battleford as well as Kramer Rents – The Cat Rental Store. Kramer serves the industries of road building, mining, oil & gas, agriculture, electrical power generation, material handling & forestry. Our mission is to make our customers more profitable by providing innovative, cost-effective solutions. For more information on Saskatchewan’s Caterpillar dealer, log on to www.kramer.ca.
About TECSYS
TECSYS is a leading supply chain management software provider that delivers powerful enterprise distribution, warehouse and transportation logistics software solutions. The company's customers include about 600 mid-size and Fortune 1000 corporations in healthcare, heavy equipment, third-party logistics, and general wholesale high-volume distribution industries. TECSYS’ shares are listed on the Toronto Stock Exchange under the ticker symbol TCS.
Contact:
Solutions and general info: info@tecsys.com
Investor relations: investor@tecsys.com
Media relations: media@tecsys.com
TECSYS Inc.
(514) 866-0001 or (800) 922-8649
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NEWS 2009-11
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